My flex box is displaying an ent-22011. Ent-22011. BAug 31, 2022 · @user_2a0fb0 Thank you for taking the time out of your day to reach out to Xfinity on Forums. I hope you are having an amazing day so far. I do apologies for the issues that you are having with your TV services. The issue with the flex box was a known issue that our engineers did work on and resolved. Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Need Help? Find Solutions, share knowledge and get answers from customers and experts.Anyone else having issues with their Xfinity Flex streaming boxes? We have 3, Living room, moms room and office and every single one of them is… Apr 9, 2021 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. To send a "Direct Message" message: Click "Sign In" if necessary Click the "Direct Messaging" icon at the top of the page (looks like a. CCDevinC. replied. 1 year ago. to the conversation: 0. U. Emergency Broadcast Keeps Playing for 30 minutes. Using the Xfinity stream app.Tue, Jun 15, 2021 2:37 PM. ClosedNeed Help? Find Solutions, share knowledge and get answers from customers and experts. Oh wonderful! I am so glad to hear those Xfinity Flex issues you were experiencing have been resolved. Please don't hesitate to reach back out over our Xfinity Community Forums anytime in the future with any other questions or concerns you may have, or if you are ever having any other issues with your Xfinity services.13 hours ago · We are not able to get our flex to connect to our Wi-Fi. However, our Wi-Fi is fine for all the other devices. When I click try again, it does nothing. Error code ent-22011. Cannot connect. Wednesday, August 31st, 2022 12:43 PMAug 31, 2022 · Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in. Oct 31, 2021 · Then there is a screen displayed that says the device has been restarted and to press any key on the remote to continue. After this the "Yikes" (22010) message is again displayed. As noted, the Flex box is hardwired. I have created an IP reservation in my DHCP sever section of my router. I can ping the IP address successfully. We are not able to get our flex to connect to our Wi-Fi. However, our Wi-Fi is fine for all the other devices. When I click try again, it does nothing.Flex is not working. Getting the same error ent-22011. Tried resetting service from Xfinity support and reset power. Please fix your problemXfinity Flex Xi6-A code ENT-22011 Help?? Our Flex has been down for over 24 hours now. We keep getting a black screen saying"That didn't go as planned...Sorry about that! Please try again.ENT-22011" We've tried unplugging the Flex and restarting our modem. It always goes back to this screen. Its starts off with the "Welcome. Bienvenido. BiFlex is not working. Getting the same error ent-22011. Tried resetting service from Xfinity support and reset power. Please fix your problemMy flex box is displaying an ent-22011. I finally contacted support and this is what they said: “It’s loading signals and it takes one hour for diagnostics and appropriate resolutions to complete. your services should be restored within one hour” then sent me a ticket number and text and said if it’s still acting up then call a tech out to come look. So I am going to try to disconnect my box from my router by pressing the WPS button on the bottom of my TV box and router to see if that worksLearn to troubleshoot common error codes.Error code ent-22011. Cannot connect. Wednesday, August 31st, 2022 12:43 PMThen there is a screen displayed that says the device has been restarted and to press any key on the remote to continue. After this the "Yikes" (22010) message is again displayed. As noted, the Flex box is hardwired. I have created an IP reservation in my DHCP sever section of my router. I can ping the IP address successfully.The issue with the flex box was a known issue that our engineers did work on and resolved. Please let us know if you are still having issues with your equipment. I no longer work for Comcast. Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (879) Cancel 3rd Party Subscriptions Through Flex Box. 0. Replies. 3. Views.We're an Xfinity customer with Xfi Internet + X1 TV + Voice and 5 TV's. I recently replaced the set-top boxes on 4 of the TV's with Amazon Fire TV sticks and installed the Xfinity Stream beta app on those firesticks. Xfinity Flex Xi6-A code ENT-22011 Help?? My box stopped working randomly, every app wouldn't open. I restarted it and now I keep getting that didn't go as planned please try again ENT-22011. Everything I've found online says this hasn't been fixed for over a year. Is this fixable or do I have to move to a company that cares abCold restarting everything - the cable modem, router & Flex box - does not work. I will just restart Flex occasionally until xFinity gets their software problem fixed.563 Messages 1 year ago Hello! I would love to help with getting issue sorted out with the Flex box. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessaryNeed Help? Find Solutions, share knowledge and get answers from customers and experts.We appreciate you taking the time to let us know that you are also experiencing trouble with the X1 Flex box. Our teams had been made aware of the issue, and has since been flagged as resolved. Can you please let us know if you're continuing to have any trouble in accessing your services, or if so, please remove the power cord for at least 20 ...We're an Xfinity customer with Xfi Internet + X1 TV + Voice and 5 TV's. I recently replaced the set-top boxes on 4 of the TV's with Amazon Fire TV sticks and installed the Xfinity Stream beta app on those firesticks.1. Unknown devices connecting to home network. I have recently installed xfi app and to my surprise I saw a lot of devices connected to my gateway. Apart from my own tv, chrome cast device, iPhone and samsung phone there were over 20 devices connected.Troubleshoot your Xfinity On Demand issue from a list of common error codes.Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Anyone else having issues with their Xfinity Flex streaming boxes? We have 3, Living room, moms room and office and every single one of them is… Need Help? Find Solutions, share knowledge and get answers from customers and experts. 1. Unknown devices connecting to home network. I have recently installed xfi app and to my surprise I saw a lot of devices connected to my gateway. Apart from my own tv, chrome cast device, iPhone and samsung phone there were over 20 devices connected.Setting up an access point in my garage without running a line from the house to the garage. Hi there, I'm a novice with setting up wifi networks but have done a bunch of googling.Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013Error Code: ENT-22010. Description: It looks like your Flex box can't perform that function due to network or API connectivity issues. Suggested Solution: If the Flex box is connected via Wi-Fi, check the signal strength and if it's weak, try connecting it with an Ethernet cable. You can also try restarting the box and checking for any known ...Need Help? Find Solutions, share knowledge and get answers from customers and experts. Xfinity Flex outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher ... Internet is fine. Flex box a direct cable connection to modem. These ENT-22011 happen a lot but they usually can be fixed by exiting and restarting to the Xfinity home page. When I steam from Crackle app or just moving around between apps this happens. I should just return this and remove Flex. Setting up an access point in my garage without running a line from the house to the garage. Hi there, I'm a novice with setting up wifi networks but have done a bunch of googling.We are not able to get our flex to connect to our Wi-Fi. However, our Wi-Fi is fine for all the other devices. When I click try again, it does nothing.Aug 31, 2022 · Hello, @user_c80899.This was a known issue and our engineers made some adjustments. They recommended removing the device from power for about 20 seconds and then plug it back in. Question. Hi there @Chrissy15221 Thanks for reaching out to Xfinity with your email concerns. There is no way to rearrange the order of the MY Folders tab. You would "delete" and create new folders in the order you would want. or you could rename the folders t. CCDevinC. commented. 11 months ago. Flex is not working. Getting the same error ent-22011. Tried resetting service from Xfinity support and reset power. Please fix your problemClick the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.To send a "Direct Message" message: Click "Sign In" if necessary Click the "Direct Messaging" icon at the top of the page (looks like a. CCDevinC. replied. 1 year ago. to the conversation: 0. U. Emergency Broadcast Keeps Playing for 30 minutes. Using the Xfinity stream app.Same thing happened to me yesterday. I rebooted it multiple times, but nothing changed. Today I tried it, and it worked just fine.Hello, @user_d22697.This was a known issue and our engineers suggest unplugging the box from power for about 20 seconds and then plug it back in. Let us know if this does not resolve the issue.Need Help? Find Solutions, share knowledge and get answers from customers and experts.Internet is fine. Flex box a direct cable connection to modem. These ENT-22011 happen a lot but they usually can be fixed by exiting and restarting to the Xfinity home page. When I steam from Crackle app or just moving around between apps this happens. I should just return this and remove Flex. Aug 31, 2022 · Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in. Apr 6, 2022 · First, please check your internet connection, coaxial connections ensure they are "finger-tight", check that the coaxial cables are in good repair (no holes or exposed wires), and remove any unneeded splitters. If the issue still exists after troubleshooting your internet connection, please check and adjust your firewall settings to ensure Flex ... Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 Hello, @user_d22697.This was a known issue and our engineers suggest unplugging the box from power for about 20 seconds and then plug it back in. Let us know if this does not resolve the issue.Need Help? Find Solutions, share knowledge and get answers from customers and experts.The issue with the flex box was a known issue that our engineers did work on and resolved. Please let us know if you are still having issues with your equipment. I no longer work for Comcast.Hello, @user_d22697.This was a known issue and our engineers suggest unplugging the box from power for about 20 seconds and then plug it back in. Let us know if this does not resolve the issue.ent-22011 I was watching Netflix with my partner when I wanted to watch something on Peacock and it wouldn't let me and kept giving me an OOPS message so I unplugged my flex and replugged it back in like YALLS troubleshooting thing said and now I have a message that saysOpen the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and password. On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you’re trying to fix. We’ll walk you through ...Flex. 931 posts. Xfinity Community Forum. Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (868) Closed. You Tube TV not launching ... Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 Aug 31, 2022 · Hello, @user_0ee45b.We are aware of an issue that is similar to what you are describing, but that issue has since been resolved. Are you still having issues with your equipment? Aug 31, 2022 · Our team can most definitely take a further look at this issue. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. I am an Official Xfinity Employee. Need Help? Find Solutions, share knowledge and get answers from customers and experts. Flex. 931 posts. Xfinity Community Forum. Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (868) Closed. You Tube TV not launching ...Aug 31, 2022 · So I am going to try to disconnect my box from my router by pressing the WPS button on the bottom of my TV box and router to see if that works This was a known issue and if you are still having issues, please restart your Flex box by removing the power cord from power for about 20 seconds and then plug it back in. Let us know if that did not resolve the issue, and we can do more troubleshooting. Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 We are not able to get our flex to connect to our Wi-Fi. However, our Wi-Fi is fine for all the other devices. When I click try again, it does nothing.Need Help? Find Solutions, share knowledge and get answers from customers and experts. Hi, there @user_73cafd Thank you for taking the time out of your day to reach out to Xfinity on Forums. I hope you are having an amazing day so far. I do apologize for the issues that you are having with your TV services. The issue with the flex box was a known issue that our engineers did work on and resolved.cannot cancel On Demand subscription package I ordered through flex. 1. Replies. 34. ViewsI am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Flex tv Error code Ent-22011. Hello, @user_cee79c.We are aware of an issue that is similar to what you are describing, but that issue has since been resolved.On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you’re trying to fix. We’ll walk you through restarting your device to try to solve the problem.Aug 7, 2022 · Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window. Aug 31, 2022 · CCTambrey. Hello @user_5a7f0f, If you are still having troubles with your flex box and need support, please create a new topic of your own here on this board detailing your issue so that the community and our support representatives can assist. I no longer work for Comcast. Aug 31, 2022 · @user_2a0fb0 Thank you for taking the time out of your day to reach out to Xfinity on Forums. I hope you are having an amazing day so far. I do apologies for the issues that you are having with your TV services. The issue with the flex box was a known issue that our engineers did work on and resolved. Flex is not working. Getting the same error ent-22011. Tried resetting service from Xfinity support and reset power. Please fix your problem
New Problem Solver • 192 Messages. 1 year ago. Thank you for reaching out to community forums, @Caribgirl8!We appreciate you bringing this issue to our attention at this time.. A virgin
Aug 31, 2022 · I keep getting ENT 22011 how do I fix this. Question • Updated. Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013The issue with the flex box was a known issue that our engineers did work on and resolved. Please let us know if you are still having issues with your equipment. I no longer work for Comcast. Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Need Help? Find Solutions, share knowledge and get answers from customers and experts.563 Messages 1 year ago Hello! I would love to help with getting issue sorted out with the Flex box. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessaryFlex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant.You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. ENT-22019 seems even the Comcast reps don’t know it? But pops up on certain shows .. last time I had it they had to delete the program app completely and I had to resubscrib.. but it’s something non of the customer service reps know or how to fix itAug 31, 2022 · Xfinity Flex. Flex. ... 1 Message. Wednesday, August 31st, 2022 12:35 PM. Closed. ENT-22011. Flex box not booting correctly keep getting that didn’t go as planned ... First, please check your internet connection, coaxial connections ensure they are "finger-tight", check that the coaxial cables are in good repair (no holes or exposed wires), and remove any unneeded splitters. If the issue still exists after troubleshooting your internet connection, please check and adjust your firewall settings to ensure Flex ...Aug 31, 2022 · Our team can most definitely take a further look at this issue. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. I am an Official Xfinity Employee. Setting up an access point in my garage without running a line from the house to the garage. Hi there, I'm a novice with setting up wifi networks but have done a bunch of googling.Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.First, please check your internet connection, coaxial connections ensure they are "finger-tight", check that the coaxial cables are in good repair (no holes or exposed wires), and remove any unneeded splitters. If the issue still exists after troubleshooting your internet connection, please check and adjust your firewall settings to ensure Flex ...Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013I keep getting ENT 22011 how do I fix this. Question • Updated.On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you’re trying to fix. We’ll walk you through restarting your device to try to solve the problem.Aug 31, 2022 · I keep getting ENT 22011 how do I fix this. Question • Updated. .